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Dear Valued Customer,
The automotive industry is experiencing unprecedented economic conditions in both Canada and the United States. GM Canada has communicated a dealer restructuring plan with us that will include changes to the dealer network.
Unfortunately, GM has identified Robert Slessor Pontiac Buick Inc. as a dealer that will not be part of their network going forward. We do not understand this decision, and are quite saddened by the announcement to terminate our 54 year relationship.
It is important to us that you, our loyal customer, are aware that this change is not something that will happen quickly. Our current contract with GM will expire October 31, 2010. It is our intention to continue business as usual, including Sales, Service, Parts and Body Shop operations until we wind down under the Pontiac Buick GMC flag at that time.
You have my personal commitment that we will continue to provide the highest levels of customer service and support you have come to expect from our dealership.
I sincerely wish to thank you for the loyalty you have demonstrated to us over the years and look forward to a continued business relationship as we investigate the many opportunities that are available at this time.
Sincerely,
Robert E.C. Slessor
President
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